Troubleshooting Connecting to Web-based VEXcode V5 – VEX Library

When connecting a V5 Brain to Web-based VEXcode V5, several potential causes may prevent a proper connection. Read the following article for potential solutions and guides for connecting to Web-based VEXcode V5.

Connecting to a Brain and Updating Firmware

Connecting

For more information about connecting an V5 Brain to Web-based VEXcode V5, select the article that aligns with your device:

Updating Firmware

For more information about updating an V5 Brain's firmware using Web-based VEXcode V5, view the following article:

Updating the V5 Brain Firmware

Connecting to a Controller and Updating Firmware

Connecting

For more information about connecting and configuring a V5 Controller to VEXcode V5, go to Configuring the V5 Controller in VEXcode V5

Updating Firmware

For more information about updating an V5 Controller's firmware using VEXcode V5, go to Updating the V5 Controller Firmware.

Device Window Not Appearing

The Device Window may not appear if Serial Port permissions are blocked or disabled. These steps will show you how to enable such permissions.

Lock icon next to the Chrome search bar is highlighted. Below, the Site Information dropdown menu is opened for VEXcode V5.

Select the lock icon in the search bar.

Chrome Site Information dropdown menu is opened and the USB Devices permission option and the Serial Ports permission option are toggled on.

Ensure both "USB Devices" and "Serial ports" are enabled.

Chrome prompt below the search bar that reads To apply your updated settings to this site, reload this page. To the right of the prompt there is a blue Reload button.

Reload the page.

Chrome device connection window is open with two listed items. Both items read VEX Robotics V5 Brain, but they have different connection IDs.

The Device Window will now appear.