Troubleshoot Connecting to VEX GO

If you are experiencing issues connecting to VEX GO, there are recommended troubleshooting techniques.

The article will cover troubleshooting techniques for the following devices:

  • Troubleshooting Steps
  • Chromebook / Chrome Web Browser Additional Troubleshooting

Troubleshooting Steps

The following are recommended troubleshooting steps:

  • Ensure that the Brain is powered on. The button on top of the Brain will turn green when powered on.
    GO_Brain-ButtonPush.png
  • Ensure the Battery is connected to the Brain and charged.
    GO_Brain-Battery.png
  • Ensure the Brain is not currently in update mode. A Brain that is updating will blink green and red while it is updating. It will return to solid green once the update is complete.

Note: the update length has been shortened for the animation. An actual firmware update may take up to 2 minutes.

  • Ensure Bluetooth is enabled on your device. Navigate to your device’s settings to ensure Bluetooth is enabled.

Chromebook / Chrome Web Browser Additional Troubleshooting

If you are using a Chromebook / Chrome Web Browser, the following is an additional troubleshooting step: