VEX Robotics, Inc. (VEX) warrants products purchased directly from VEX to be free from defects in manufacturing, materials, and workmanship for a period of one (1) year from the date of the original shipment of the Products from VEX or from an authorized reseller or distributor for VEX (Limited Warranty Period). 

During the Limited Warranty Period VEX may in its sole discretion repair or exchange defective Products, and such repair or exchange may include the use of refurbished, repaired, or new products. Defective Products approved by VEX for repair or exchange are subject to VEX’s verification of the defect and proof of purchase from VEX. Prior to any repair or exchange of any Product, such Product must be returned to VEX with shipping costs prepaid by the sender. If VEX repairs or exchanges a Product under this limited warranty, any Limited Warranty Period remaining from the original Product purchase will be transferred to the repaired or replaced product and the limited warranty coverage will then end upon expiration of the Limited Warranty Period from the original Product purchase. Purchases made from unauthorized resellers are not eligible for limited warranty coverage.  

This limited warranty covers normal use as described in the product documentation and within the limits as specified in any applicable product data sheets. This limited warranty does not cover abuse, misuse, theft or other loss, theft or loss related damage, accidental damage, cosmetic damage, cracked, damaged or scratched LCD screens or screen covers, connector damage; or damage due to: power surges, static electricity, weather, alterations, tampering, improper application, incorrect or improper wiring or shorting of ports or components, commercial use, or damage resulting from shipping, robotic competitions or practice for same. Failures not covered under this limited warranty policy include, but are not limited to, failures due to:   

  • Application of reverse or improper voltage
  • Improper charging or storage of batteries
  • Wear from normal use 

VEX makes no express warranty or condition, whether written or oral, and VEX expressly disclaims all warranties and conditions not stated in this limited warranty. To the extent allowed by the local law of jurisdictions outside the United States, VEX disclaims all implied warranties or conditions, including any implied warranties of merchantability and fitness for a particular purpose. For all transactions occurring in the United States, any implied warranty of condition of merchantability, satisfactory quality, or fitness for a particular purpose is limited to the duration of the express warranty set forth above. Some states or countries do not allow a limitation on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages for consumer products. In such states or countries, some exclusions or limitations of this limited warranty may not apply to the Purchaser. For consumer transactions, the limited warranty terms contained in this statement, except to the extent lawfully permitted, do not exclude, restrict, or modify but are in addition to the mandatory statutory rights applicable to the sale of the Products to the purchaser. Purchasers should retain Product sales receipts for a minimum of one year for limited warranty purposes.

This warranty gives you specific legal rights. You may have other rights, which vary from state to state. This limited warranty is subject to change, please click here for the latest version.

For more information, help, and tips, check out the many resources at VEX Professional Development Plus

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