Understanding Error Messages - IQ Brain (1st gen)

If an error messages appear on the Brain, the following list provides definitions for the error messages as well as potential solutions:

  • “Unknown ID”
  • “Update Required” or “Update Needed”
  • Brain screen with a menu that reads Update Needed. Below is a list of the Smart Ports, and a Motor connected to Port 4 is listed.
    • The firmware on the Brain and/or Sensors needs to be updated. 
    • Potential solution: update the firmware.
    • Click here to view the article, “How to Update the VEX IQ Firmware”.
  • “Controller Link Lost”
    • The VEX IQ Controller and Brain are out of range. 
    • Potential solution: bring them closer together.
    • For more information on linking the controller, click here.
  • “Stopped”
  • Brain screen after running the Driver Control program, with a message that reads Stopped. Below, icons indicate that the Check button can be pressed to Run again or the X button could be pressed to Exit.
    • The Driver Control Program is or was running and stopped. 
    • Potential solution: click the check mark to run the program. 
    • Click here to view the article, “How to Run User Programs that are on the VEX IQ Robot Brain”.

  • “I2C error detected”
  • Brain screen with a menu that read Error, I2C error detected on Motor Port 4-6, Reconnect Motor. Below an icon indicates that the X button can be pressed to Reboot.
    • A Smart Motor or Sensor became disconnected from the Brain while a program was running. A Smart Cable may have have been under too much tension or was not been inserted fully. 
    • Potential solution: Check to make sure the Smart Cable(s) are inserted fully and then turn the Brain off and then back on.
    • Click here to view the article, “How to Connect VEX IQ Devices to Smart Ports”.
    • Click here to view the article, “How to Turn On/Off a VEX IQ Robot Brain”.

For more information, help, and tips, check out the many resources at VEX Professional Development Plus

Last Updated: