Using Recover in Web-based VEXcode EXP

Why may you need to use the Recover Button?

If something happens during your Controller’s firmware update that causes it to fail, you can use the recover feature in VEXcode to restore your Controller to a functional state.

VEXcode EXP error prompt that reads Firmware Update Failed, No valid EXP device is connected to this computer. Please power cycle your EXP device and try again. If the same error continues, please use the Feedback button within VEXcode EXP and include diagnostic information and email. There is a link for More Information below, and the prompt has a blue OK button in its bottom right corner.

How do you know you need to use the Recover Button?

EXP Controller with its Power LED indicator light glowing red and highlighted.

You will know that you need to use the Recover Button when the power indicator light is flashing red while you are trying to update your Controller's firmware.

How to use the Recover Button

Make sure the Controller is plugged into your computer, as shown in this animation.

VEXcode EXP Toolbar with the Controller icon highlighted to the left of the Brain icon. The Controller icon is colored white.

Select the Controller icon in the Toolbar.

VEXcode EXP with a white Controller icon on the Toolbar, indicating that there isn't a connected Controller. The Controller dropdown menu is open and the Recover (Fast Red Blinking) button is highlighted.

Select ‘Recover (Fast Red Blinking.)’

VEXcode EXP Recovery Mode prompt that reads Recover mode is used when the power LED of the EXP Controller is quickly blinked red. Please select the Controller FW Upgrade device and press Connect on the connection prompt. There is a link for More Information below, and the prompt has two buttons in its bottom right corner that read Cancel and Continue.

A text box will appear and explain when Recover mode is used and that you should choose the "Controller FW Upgrade device". Select "Continue" on the text box to open the connection window.

Browser device connection window, with a selected item titled VEX EXP Controller FW Upgrade.

Select "VEX EXP Controller FW Upgrade".

Browser device connection window with the VEX EXP Controller FW Upgrade option selected and the Connect button highlighted at the bottom of the menu.

Select the "Connect" button.

VEXcode EXP Updating prompt with a progress bar and a message that reads Updating Radio.

Wait while the firmware updates.

VEXcode EXP Update Complete prompt with a finished progress bar and an OK button below.

The update will complete.

For more information, help, and tips, check out the many resources at VEX Professional Development Plus

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