Troubleshooting Connecting to Web-based VEXcode IQ

Connecting to a Brain and Updating Firmware

Note: when connecting to web-based VEXcode IQ, ensure no other applications that work with VEX hardware are open in the background - such as App-based VEXcode IQ or Visual Studio Code.


Connecting

For more information about connecting an IQ Brain to Web-based VEXcode IQ, select the article that aligns with your device:

Updating Firmware

For more information about updating an IQ Brain's firmware using Web-based VEXcode IQ, view the following article:


Connecting to a Controller and Updating Firmware

Connecting

For more information about connecting an IQ Controller to Web-based VEXcode IQ, select the article that aligns with your device:

Updating Firmware

For more information about updating an IQ Controller's firmware using Web-based VEXcode IQ, select the article that aligns with your device:


Device Window Not Appearing

The Device Window may not appear if Serial Port permissions are blocked or disabled. These steps will show you how to enable such permissions.

Chrome

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Select the lock icon in the search bar.

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Ensure both "USB Devices" and "Serial ports" are enabled.

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Reload the page.

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The Device Window will now appear.

Edge

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Select the lock icon in the search bar.

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Ensure both "USB Devices" and "Serial ports" are set to "Ask (default)."

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Reload the page.

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The Device Window will now appear.

For more information, help, and tips, check out the many resources at VEX Professional Development Plus

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