Troubleshooting Connecting to Web-based VEXcode IQ – VEX Library

Connecting to a Brain and Updating Firmware

Note: when connecting to web-based VEXcode IQ, ensure no other applications that work with VEX hardware are open in the background - such as App-based VEXcode IQ or Visual Studio Code.

Connecting

For more information about connecting an IQ Brain to Web-based VEXcode IQ, select the article that aligns with your device:

Updating Firmware

For more information about updating an IQ Brain's firmware using Web-based VEXcode IQ, view the following article:

Updating VEX IQ (2nd gen) Brain Firmware in Web-based VEXcode IQ

Connecting to a Controller and Updating Firmware

Connecting

For more information about connecting an IQ Controller to Web-based VEXcode IQ, select the article that aligns with your device:

Updating Firmware

For more information about updating an IQ Controller's firmware using Web-based VEXcode IQ, select the article that aligns with your device:

Device Window Not Appearing

The Device Window may not appear if Serial Port permissions are blocked or disabled. These steps will show you how to enable such permissions.

Chrome

Lock icon next to the Chrome search bar is highlighted. Below, the Site Information dropdown menu is opened for VEXcode IQ.

Select the lock icon in the search bar.

Chrome Site Information dropdown menu is opened and the USB Devices permission option and the Serial Ports permission option are toggled on.

Ensure both "USB Devices" and "Serial ports" are enabled.

Chrome prompt below the search bar that reads To apply your updated settings to this site, reload this page. To the right of the prompt there is a blue Reload button.

Reload the page.

Chrome device connection window is open with two listed items. Both items read VEX Robotics IQ Brain, but they have different connection IDs.

The Device Window will now appear.

Edge

Lock icon next to the Edge search bar is highlighted. Below, the Site Information dropdown menu is opened for VEXcode IQ.

Select the lock icon in the search bar.

Edge Site Information dropdown menu is opened and the USB Devices permission option and the Serial Ports permission option are toggled on.

Ensure both "USB Devices" and "Serial ports" are set to "Ask (default)."

Edge prompt below the search bar that reads To see settings updates, refresh the page. To the right of the prompt there is a blue Refresh button.

Reload the page.

Edge device connection window with two listed items. The first item reads Vex Robotics Communications Port, and the second reads Vex Robotics User Port.

The Device Window will now appear.