Troubleshooting Connecting to Web-based VEXcode IQ – VEX Library

Connecting to a Brain and Updating Firmware

Note: when connecting to web-based VEXcode IQ, ensure no other applications that work with VEX hardware are open in the background - such as App-based VEXcode IQ or Visual Studio Code.

Connecting

For more information about connecting an IQ Brain to Web-based VEXcode IQ, select the article that aligns with your device:

Updating Firmware

For more information about updating an IQ Brain's firmware using Web-based VEXcode IQ, view the following article:

Updating VEX IQ (2nd gen) Brain Firmware in Web-based VEXcode IQ

Connecting to a Controller and Updating Firmware

Connecting

For more information about connecting an IQ Controller to Web-based VEXcode IQ, select the article that aligns with your device:

Updating Firmware

For more information about updating an IQ Controller's firmware using Web-based VEXcode IQ, select the article that aligns with your device:

Device Window Not Appearing

The Device Window may not appear if Serial Port permissions are blocked or disabled. These steps will show you how to enable such permissions.

Chrome

Diagram illustrating common troubleshooting steps for the VEX IQ Robotics platform, including tips for resolving programming and hardware issues, aimed at educators and students in robotics.

Select the lock icon in the search bar.

Flowchart illustrating troubleshooting steps for VEX IQ Robotics platform, outlining common issues and solutions for users, educators, and students to enhance their robotics projects and programming experience.

Ensure both "USB Devices" and "Serial ports" are enabled.

Flowchart illustrating troubleshooting steps for VEX IQ Robotics platform, detailing common issues and solutions to assist educators and students in resolving problems during robotics projects.

Reload the page.

Diagram illustrating troubleshooting steps for the VEX IQ Robotics platform, highlighting common issues and solutions to enhance user understanding and support educational robotics projects.

The Device Window will now appear.

Edge

Diagram illustrating troubleshooting steps for VEX IQ Robotics platform, highlighting common issues and solutions related to components, programming, and project execution for educational users.

Select the lock icon in the search bar.

Diagram illustrating troubleshooting steps for VEX IQ Robotics platform, highlighting common issues and solutions for educators and students in the context of building and programming robots.

Ensure both "USB Devices" and "Serial ports" are set to "Ask (default)."

Diagram illustrating troubleshooting steps for the VEX IQ Robotics platform, highlighting common issues and solutions to enhance user understanding and support for educators and students in robotics projects.

Reload the page.

Diagram illustrating troubleshooting steps for VEX IQ Robotics platform, highlighting common issues and solutions to enhance user experience and understanding in robotics education.

The Device Window will now appear.