Troubleshooting Connecting to VEXcode AIR – VEX Library

When connecting a VEX AIR Drone Controller to Web-based VEXcode AIR, several potential causes may prevent a proper connection. Read the following article for potential solutions and guides for connecting to Web-based VEXcode AIR.

Connecting to a Controller and Updating Firmware

Connecting

For more information about connecting a controller to VEXcode AIR, view the following article:

Connecting the VEX AIR Drone Controller to VEXcode AIR

Updating Firmware

For more information about updating a controller's and drone's firmware using VEXcode AIR, view the following article:

Updating VEX AIR's Firmware

Device Selection Prompt Not Appearing

The device selection prompt may not appear if USB devices or Serial port permissions are blocked or disabled. These steps will show you how to enable such permissions.

Browser site information panel for codeair.vex.com showing secure connection, permissions for USB devices, serial ports, file editing, VEX Robotics Communications Port, and CDC Serial.

Open the permissions panel for codeair.vex.com

Browser site information panel for codeair.vex.com with Site settings option highlighted.

Select Site settings.

Browser site settings panel showing USB devices and Serial ports permissions set to Ask (default).

Scroll down and ensure both USB devices and Serial ports are not set to Blocked.

Notification bar in browser prompting to reload page to apply updated settings, with Reload button highlighted.

Return to codeair.vex.com. Select Reload.

Popup dialog from codeair.vex.com requesting to connect to a serial port, listing VEX Robotics User Port (COM84) and VEX Robotics Communications Port (COM85), both marked as Paired, with Cancel and Connect options.

The Device Selection Prompt will now appear.