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Online Order Status

Right hand side of the toolbar with the name section selected and the My Account option highlighted.

Login to your vexrobotics.com account, select your name and “My Account.”

My Orders option highlighted within the My Account menu list.

Select the “My Orders” tab.

Order details page showing order number, current status, and estimated delivery date, with the status listed as Processing highlighted.

A list of your most recent orders and the current order status is shown on the right side.

If your order is listed as “On-Hold,” it more than likely contains a product that is currently backordered. For the latest estimates on when we expect to restock, view the product’s respective page on the website.

Note: Order status can only be checked online for orders placed through vexrobotics.com. US Customers can contact sales@vexrobotics.com or 903-453-0802.

For more information, help, and tips, check out the many resources at VEX Professional Development Plus

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