Screenshot of the Chrome browser displaying the order process interface, illustrating key features and options for users in the General Category Description section.

Login to your vexrobotics.com account, select your name and “My Account.”

Screenshot of the Chrome browser displaying the order process interface, illustrating key features and options related to order management in the General Category Description section.

Select the “My Orders” tab.

Screenshot of order status interface displaying order details, including order number, status, and estimated delivery date, relevant to the Order Processes section in the General Category Description.

A list of your most recent orders and the current order status is shown on the right side.

If your order is listed as “On-Hold,” it more than likely contains a product that is currently backordered. For the latest estimates on when we expect to restock, view the product’s respective page on the website.

Note: Order status can only be checked online for orders placed through vexrobotics.com. US Customers can contact sales@vexrobotics.com or 903-453-0802.

For more information, help, and tips, check out the many resources at VEX Professional Development Plus

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