Reset Password - VEX Account

If you forget your VEX Account password, you can reset it following a few easy steps. 

Step 1: On the login page at, select “Forgot Your Password”

Step 2:  Submit your email to receive the Password Reset Link.

  • After entering the email associated with your VEX account, click the “Send Password Link” button.
  • The link that will be sent will expire after 60 minutes. 
  • You will get a confirmation that the link has been emailed to you. If you do not get this notification, check the email you used and try again.

Step 3: Retrieve the Password Reset Link.

  • Go to your email home page and login.
  • The password reset email will be from If the email is not in your inbox, check other folders. If a spam filter moved the email, it might be in your junk or spam folder.
    If you did not receive an email, go back to Step 2 and resubmit your email. 
  • Open the email from VEX and click the “Reset Password” button in the email.
  • If the "Reset Password" button does not work, copy and paste the URL in the email into the web browser.

Step 4: Reset your password.

  • Remember your password must be at least 8 characters long.
  • Click the “Reset Password”  button.

Step 5: Save your updated information.

  • You will be sent to your profile page.  Click the “Save” button at the bottom of the profile page.
  • Your profile page will show that it has been updated.

Step 6: Login and start your VEX experience!

  • Once the account is reset, close the window.
  • Return to the VEX page you wanted to log into and sign in to your VEX account. This will automatically login if your account is already registered.